Hero Passport.

Hero Passport is Hero's account system: one identity that opens every hero. site and service, from the open marketplace Hero Direct to hero.jobs and the environments for contracts, timesheets and invoicing.

One account for everything

Register once, use it everywhere. Profile, preferences and documents travel with the user across labels: a professional looking for an interim assignment today and a permanent role via hero.jobs next year never rebuilds anything. The same holds for clients — one login for requisitions, contracts and reporting, whatever the tier, from Free to Platinum (Hero as MSP). Signing out of one site signs you out of all of them; closing the account closes it everywhere at once. Support, too, follows the account rather than the site.

Design principles

• One truth. Data is recorded once and reused everywhere, preventing contradictory profiles — the system-level expression of the house rule "everything we say is 100% true".
• User ownership. The profile belongs to the professional or client. Access, correction and portability follow the EU General Data Protection Regulation, including the right to data portability.
• Borderless, locally correct. The Passport is identical worldwide, while the services behind it differ per country — portage salarial in France, a W-2/1099 setup in the United States, EA-licensed matching in Singapore. The Passport is what makes The global company next door. practical: one door, everywhere.

Role in the ecosystem

The Passport is the connective layer between Hero's labels. Hero Direct (free matching, serious interim assignments only) and hero.jobs (permanent positions) share their users through it; the paid tiers (Silver €79 per contract per month, Gold 2.5–4% of spend, Platinum 1.5–3% of managed spend) use it for contracts, classification checks and payments, including pay-when-paid and the credit-insured payment benefit. With more than 30,000 professionals in the network and over 2,900 active placements, the Passport effectively is the membership register of the whole. New labels Hero launches connect to the Passport by default; a separate registration per site deliberately does not exist.

Naming

"Passport" refers to travelling between countries and labels: one document recognised everywhere. The name is never translated and is always written with a capital P: Hero Passport.